The electricity market in the Czech Republic has been changing every year since the liberalization of the market in the year 2002 for companies and since the year 2006 for households. Although we may think that the electricity ...

Although information resulting from measurement of customer satisfaction (CS) belongs to worthy starters of improvement activities in practice of an organization, they face various barriers which prevent measurement to ...

World organizations and businesses are struggling to best predict future economic developments. For example, the Organisation for Economic Co-operation and Development (OECD) constructed the Composite Leading Indicators ...