Influence of security and trust on electronic banking adoption in Slovakia

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dc.contributor.author Vejačka, Martin
dc.contributor.author Štofa, Tomáš
dc.contributor.other Ekonomická fakulta cs
dc.date.accessioned 2017-12-20
dc.date.available 2017-12-20
dc.date.issued 2017-12-20
dc.identifier.issn 1212-3609
dc.identifier.uri https://dspace.tul.cz/handle/15240/21384
dc.description.abstract Dynamical development of information and communication technologies has been one of the major factors of economic growth in recent decades. Electronic commerce allowed selling and buying of products or services to many times larger number of customers than ever before. Electronic banking as a part of electronic commerce is nowadays very important distribution channel for banking services. With the intense development of information and communication technologies also several forms of electronic banking arose and also vanished. Especially mobile banking recorded turbulent development in recent decades. Mobile banking in smart devices together with internet banking are now the main forms asserting in the electronic banking market. Competition among banks in the field of electronic banking pushes them to improve their electronic banking services to sustain or increase their market share. The important issue is trust of bank customers in the form of electronic banking used. Banks’ customers also sensitively perceive security of electronic banking forms used by them. In this article, we mainly investigated the influence of security and trust on electronic banking adoption. Research model based on technology acceptance model was developed and research hypotheses based on this research model were constructed. Data for hypotheses verification was gathered by online survey with 211 answering respondents. The influence of perceived security, trust, attitude toward using and behavioral intention to use electronic banking in Slovakia was examined using factor analysis. The results reveal that all factors investigated have statistically significant direct and indirect effects on electronic banking adoption by users on the Slovak retail banking market. en
dc.format text
dc.format.extent 16 stran
dc.language.iso en
dc.publisher Technical university of Liberec, Czech Republic en
dc.publisher Technická Univerzita v Liberci cs
dc.relation.ispartof Ekonomie a Management cs
dc.relation.ispartof Economics and Management en
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dc.rights CC BY-NC
dc.subject trust en
dc.subject security en
dc.subject technology acceptance model en
dc.subject electronic banking en
dc.subject internet banking en
dc.subject mobile banking en
dc.subject.classification G29
dc.subject.classification L86
dc.title Influence of security and trust on electronic banking adoption in Slovakia en
dc.type Article en
dc.publisher.abbreviation TUL
dc.relation.isrefereed true
dc.identifier.doi 10.15240/tul/001/2017-4-010
dc.identifier.eissn 2336-5604
local.relation.volume 20
local.relation.issue 4
local.relation.abbreviation E+M cs
local.relation.abbreviation E&M en
local.faculty Faculty of Economics
local.citation.spage 135
local.citation.epage 150
local.access open
local.fulltext yes


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