Influence of security and trust on electronic banking adoption in Slovakia

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dc.contributor.authorVejačka, Martin
dc.contributor.authorŠtofa, Tomáš
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2017-12-20
dc.date.available2017-12-20
dc.date.issued2017-12-20
dc.description.abstractDynamical development of information and communication technologies has been one of the major factors of economic growth in recent decades. Electronic commerce allowed selling and buying of products or services to many times larger number of customers than ever before. Electronic banking as a part of electronic commerce is nowadays very important distribution channel for banking services. With the intense development of information and communication technologies also several forms of electronic banking arose and also vanished. Especially mobile banking recorded turbulent development in recent decades. Mobile banking in smart devices together with internet banking are now the main forms asserting in the electronic banking market. Competition among banks in the field of electronic banking pushes them to improve their electronic banking services to sustain or increase their market share. The important issue is trust of bank customers in the form of electronic banking used. Banks’ customers also sensitively perceive security of electronic banking forms used by them. In this article, we mainly investigated the influence of security and trust on electronic banking adoption. Research model based on technology acceptance model was developed and research hypotheses based on this research model were constructed. Data for hypotheses verification was gathered by online survey with 211 answering respondents. The influence of perceived security, trust, attitude toward using and behavioral intention to use electronic banking in Slovakia was examined using factor analysis. The results reveal that all factors investigated have statistically significant direct and indirect effects on electronic banking adoption by users on the Slovak retail banking market.en
dc.formattext
dc.format.extent16 stran
dc.identifier.doi10.15240/tul/001/2017-4-010
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/21384
dc.language.isoen
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisherTechnická Univerzita v Libercics
dc.publisher.abbreviationTUL
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dc.relation.ispartofEkonomie a Managementcs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjecttrusten
dc.subjectsecurityen
dc.subjecttechnology acceptance modelen
dc.subjectelectronic bankingen
dc.subjectinternet bankingen
dc.subjectmobile bankingen
dc.subject.classificationG29
dc.subject.classificationL86
dc.titleInfluence of security and trust on electronic banking adoption in Slovakiaen
dc.typeArticleen
local.accessopen
local.citation.epage150
local.citation.spage135
local.facultyFaculty of Economics
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue4
local.relation.volume20
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