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    Evaluating efficiency in specialized hospital facilities
    (Technická Univerzita v Liberci, ) Szabo, Stanislav; Mihalčová, Bohuslava; Gallo, Peter; Ivaničková, Marianna; Ekonomická fakulta
    Currently, companies use for the diagnostic their performance different methods, parameters and indicators when the high current measurement and evaluation of effectiveness. Choosing the right key performance measures is to ensure the evaluation of the effectiveness with high recall and the possibility of subsequent influence and control very important. The main object of contribution is evaluating efficiency in hospital facilities specialized for patients suffering from cardio-vascular diseases, ailments that affect the largest group of people in living in Slovakia. This followed the discovery that the number of newborns in Slovakia suffering from congenital heart diseases has increased over the recent years, and in the period between 2002 and 2012 annually 451 children at an average are born with this congenital disorder. Another factor that prompted our research was that the diseases of the circulatory system are rated among the most frequent cause of hospitalization and mortality in Slovakia, as confirmed by the International Classification of Diseases or the ICD (the international equivalent of the Slovak MKCH-10). Accordingly, people suffering from cardio-vascular diseases belong to the most-frequently hospitalized patients. The third finding we have arrived at is the high level of consumption of prescription medicines by the Anatomical Therapeutic Chemical (ATC) Classification, again dominated by cardio-vascular diseases. The paper describes both the cardio-vascular diseases and the hospital facilities specialized in their treatment, assessing their efficiency in evaluating the major factors affecting them. The evaluation is carried out based on financial ratios and application of prediction models. The ouptut of this contribution consists in the evaluation of the efficiency of specialized hospital facilities (further only SHF) applying the DEA method and the evaluation of efficiency of the SHFs using financial ratios.
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    The impact of social network on the innovative behavior of it professionals
    (Technická Univerzita v Liberci, ) Khorakian, Alireza; Jahangir, Mostafa; Ekonomická fakulta
    In today’s competitive world, organizations need constant innovations in products, services and processes in order to grow and survive. Key of Innovation is in the innovative behavior of organization employees. Various factors affect the innovative behavior of the staff. The existence of a social network among the employees is one of the factors which can affect this behavior. Despite this fact, the way it affects is one of the major issues in the society of IT professionals. The aim of the research is investigating the mediatory role of sharing mistakes in the impact of social network on innovative behavior of IT professionals. In order to evaluate the research variables, a questionnaire of 18 questions has been used. This questionnaire has been distributed among 210 IT professionals in Mashhad. To analyze the data, structural equation modeling has been used. The results of this research showed that social network has positive impact on sharing mistakes. Also sharing mistakes has impact on generating and promoting ideas. In addition sharing mistakes mediates the impact of social network on generating and promoting ideas. Finally, in the conclusion of the scientific achievement of this research, one can refer to the fact that to promote and develop the IT companies in this competitive industry, innovation is needed. Innovation is created by the innovative employees. To behave innovatively, the employees should have contact through social network, yet if the social network leads the employees to share their mistakes, it would enhance the innovative behavior to a greater extent.
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    Website usability and user experience during shopping online from abroad
    (Technická Univerzita v Liberci, ) Bucko, Jozef; Kakalejčík, Lukáš; Ekonomická fakulta
    The Internet became a non-stop market of goods and services. As the market is oversaturated, companies are forced to fight for each customer because it is easier than ever to change the partner who will fulfil customer’s needs. User experience and website usability is an important factor during the online purchasing process. The main objective of our study was to analyse the website usability issues users have when purchasing products from abroad. In order to achieve our objective, we analysed the data from Consumer Barometer. We conducted the principal components analysis, followed by fuzzy clustering in order to determine the groups of users based on the perceived website usability problems during online purchasing. By using factor analysis, we created two factors consisting of variables explaining website usability issues. Moreover, with the use of fuzzy clustering, we created and described three groups of users based on their perception of website usability issues during online purchasing from abroad and assigned countries of origin of these users. The results of our analysis pointed out to one particular group of Internet users (Cluster 3) which are highly sensitive when it comes to the usability issues during their online purchasing process. These results can be used by companies operating on one or more of the observed markets in order to improve their performance when serving their potential customers. In addition, the results can be used in the educational process of educational institutions which field of study is focused on economics and business. As we did not find any similar study, this study extends the current knowledge of the issue and gives insight to the contemporary needs of international online shoppers.
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    The impact of special economic zones on export behaviour
    (Technická Univerzita v Liberci, ) Nazarczuk, Jarosław Michał; Umiński, Stanisław; Ekonomická fakulta
    Special economic zones play an important role in the global economy and in the economies of particular countries, including Poland. Given the whole body of literature on SEZs-led export activity, the vast majority of papers, restrict the research methods used to the descriptive analyses or the case studies of specific zones, only describing the impact thereof on the national economy. The existing empirical evidence (econometric) in the vast majority of papers associated to zonal operation does not account for the endogeneity bias, which can have a distorting effect on the results. Nevertheless, little is known about the real (based on solid evidence) SEZ influence on the firm-level characteristics, with regard to the creation of exports. The role of SEZs in relation to firm-level export probability/scale/intensity/volume has been investigated using a unique dataset for 155 firms operating in special economic zones (SEZs) in Poland, accompanied by the data for 155 non-SEZs economic entities (matched sample). With the use of different estimation techniques, conditioned by the uneven nature of the tested dependent variables, a positive role of SEZs was found in relation to certain aspects of the firm-level exports. The possible endogeneity problem in the SEZ variable was properly addressed by utilising a kernel-based propensity score matching difference-in-difference estimator and by calculating the average treatment effect on the treated (ATT), accompanied by a series of robustness/sensitivity tests (changes in kernel type, bandwidth, dataset trimming). The results provide consistent evidence on the effect of the SEZs on export probability in firms operating within the zones, as compared to the control group. The positive impact of the SEZs on the scale of exports, export intensity and the volume of exports was however sensitive to dataset trimming. Hence, the impact of the SEZs operation in this regard could not be full acknowledged.
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    Measuring financial intermediation
    (Technická Univerzita v Liberci, ) Boďa, Martin; Zimková, Emília; Ekonomická fakulta
    The paper proposes a model for measuring the attainment in financial intermediation that answers to situations when functions of financial intermediaries from a macroeconomic viewpoint may be primarily reduced to taking deposits and providing loans (which is characteristic of financial sectors of Post-Communist economies or economies with underdeveloped financial markets). The model builds on the methodology of Data Envelopment Analysis [DEA] since it estimates the production possibility set in a traditional manner as a conical or convex hull of observed production activities. Unlike DEA, the model seeks simultaneously to deflate only deposits and inflate loans to a greatest extent possible so that the production activity of a financial intermediary (typically a bank) remains feasible and stays in the estimated production possibility set. The model translates the identified slacks in deposits and loans into a metric that measures by which factor it is feasible to increase multiplicatively the actually observed loan-to-deposit ratio of a financial intermediary. The metric is computable for individual banks on a yearly basis, but is equally aggregable for a bank over the entire period. In contrast to traditional usage of DEA for efficiency measurement, the proposed model is associated more with the notion of productivity in financial intermediation rather than with the concept of efficiency. The model is presented and demonstrated in a case study of Slovak commercial banks for the period from 2008 to 2016. It is found that only smaller organizational units (smaller banks and branch offices of foreign banks) were in the past few years capable of financial intermediation at the best utilization of their resources, which is an observation relevant from a regulatory point of view.