The role of crisis management in organisations functioning in COVID-19 pandemic conditions

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dc.contributor.authorBienkowska, Agnieszka
dc.contributor.authorTworek, Katarzyna
dc.contributor.authorZablocka-Kluczka, Anna
dc.contributor.authorZimmer, Joanna
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2023-12-04T11:47:24Z
dc.date.available2023-12-04T11:47:24Z
dc.description.abstractThe purpose of the paper is to analyse the influence of crisis management on job performance as well as indicate a mechanism, which supports such influence. The theoretical model was proposed based on a literature review, showing the role of organisational trust, organisational communication, knowledge sharing, job security and openness to change in shaping job performance by crisis management among organisations operating under COVID-19 pandemic conditions. The model was empirically verified based on a sample of 1,160 organisations operating in Poland, Italy and the USA during an active wave of the pandemic in 2021. The obtained results allow to confirm that crisis management significantly positively influences the job performance of employees in organisations operating under the dynamic and turbulent COVID-19 pandemic conditions. Moreover, such influence was proven to be mediated by organisational trust, organisational communication, knowledge sharing, job security and finally – openness to change. The performed analysis fills in the existing research gap and constitutes and important contribution to the field of crisis management. The results show that in order for crisis management to bring benefits to the entire organisation, employees need to go beyond the routines of their behavior and efficiently adapt to the changed conditions of the organisation. The openness to change becomes a de facto enabler of that. The obtained results also have practical implications, showing the mechanism through which crisis management impacts individual employees, allowing organisations to stimulate each factor and contributing to the possibility of ensuring more benefits coming from implementing crisis management.en
dc.formattext
dc.identifier.doi10.15240/tul/001/2023-4-005
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/174247
dc.language.isoen
dc.publisherTechnická Univerzita v Libercics
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisher.abbreviationTUL
dc.relation.ispartofEkonomie a Managementcs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjectCrisis managementen
dc.subjectjob performanceen
dc.subjectorganisational trusten
dc.subjectorganisational communicationen
dc.subjectknowledge sharingen
dc.subjectjob securityen
dc.subjectopenness to changeen
dc.subjectCOVID-19en
dc.subject.classificationM54
dc.subject.classificationO15
dc.titleThe role of crisis management in organisations functioning in COVID-19 pandemic conditionsen
dc.typeArticleen
local.accessopen
local.citation.epage85
local.citation.spage66
local.facultyFaculty of Economics
local.filenameEM_4_2023_5
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue4
local.relation.volume26
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