Quality evaluation of internet websites which represents the lithuanian basketball through consumers approach

Simple item page
dc.contributor.authorŪsas, Antanas
dc.contributor.authorJasinskas, Edmundas
dc.contributor.authorŠtreimikienė, Dalia
dc.contributor.authorŠvagždienė, Biruta
dc.contributor.authorSimanavičius, Artūras
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2018-06-28
dc.date.available2018-06-28
dc.date.issued2018-06-28
dc.description.abstractThe information technology area is one of the fastest expanding and most customizable in daily activities. In 2015, 68% Lithuanian households had personal computers and internet access at home. The modern business is moving to virtual space. The exchange of business area develops a need to managerial decisions in a virtual space. All of the e-business areas have one main element – website. In Lithuanian basketball websites carried out aid communication, information dissemination, representation, sales features. Web site can serve as a key platform to help organizations deal with clients (Gonzalez et al., 2015). The Organization Web site becomes the face of organization and represent in cyberspace. Because of large number of websites and the competition, aspect of quality becomes increasingly important. Main questions are: in what consumers pay attention? How they understand the benefits of the website? What kind of emotional state caused by the Web site? Analyzing techniques of websites evaluation three different groups were separated – quality, usability and satisfaction. The best technique – quality, which is the most universal and informative defining with other techniques. The quality of internet websites which represented the Lithuanian basketball satisfies the needs of consumers. The emotion which was experienced during the research was statistically insignificant influence but emotions experienced the last surfing minutes have statistically significant influence. Users, who had experienced positive emotions in the end of surfing, tend to evaluate better the internet website. It is important for organizations to manage their internet website that visitors leave it with positive emotions.en
dc.formattext
dc.format.extent10 strancs
dc.identifier.doi10.15240/tul/001/2018-2-010
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/26420
dc.language.isoen
dc.publisherTechnická Univerzita v Libercics
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisher.abbreviationTUL
dc.relation.ispartofAbuAli, A. N., Abu-Addose, H. Y. (2011). A comparative study of techniques used for evaluating web page quality of the public organizations in Jordan Jordan–Amman. International journal of academic research, 3(2), 655-672.cs
dc.relation.ispartofAlonso Dos Santos, M., Calabuig Moreno, F., Montoro Rios, F., Valantine, I., & Emeljanovas, A. (2014). Destination image of a city hosting sport event: Effect on sponsorship. Transformations in Business & Economics, 13(2 A), 343-359.cs
dc.relation.ispartofAl-Qeisi, K., Dennis, C., Alamanos, E., & Jayawardhena, C. (2014). Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology. Journal of Business Research, 67(11), 2282-2290. https://dx.doi.org/10.1016/j.jbusres.2014.06.016.cs
dc.relation.ispartofChiu, W., & Won, D. (2016). Relationship Between Sport Website Quality and Consumption Intentions Application of a Bifactor Model. Psychological Reports, 118(1), 90-106. https://dx.doi.org/10.1177/0033294115625269.cs
dc.relation.ispartofCiarniene, R., Vienazindiene, M., & Vojtovic, S. (2017). Process Improvement for Value Creation: a Case of Health Care Organization. Engineering Economics, 28(1), 79-87. https://dx.doi.org/http://dx.doi.org/10.5755/j01.ee.28.1.16601.cs
dc.relation.ispartofCiegis, R., Dilius, A., & Mikalauskiene, A. (2015). Evaluation of economic growth in terms of sustainability. Transformation in Business & Economics, 14(1), 105-125.cs
dc.relation.ispartofElling, S., Lentz, L., de Jong, M., & Van den Bergh, H. (2012). Measuring the quality of governmental websites in a controlled versus an online setting with the ‘Website Evaluation Questionnaire’. Government information quarterly, 29(3), 383-393. https://dx.doi.org/10.1016/j.giq.2011.11.004.cs
dc.relation.ispartofGonzalez, M. E., Quesada, G., Davis, J., & Mora-Monge, C. (2015). Application of Quality Management Tools in the Evaluation of Websites: The Case of Sports Organizations. Quality Management Journal, 22(1), 30-46. https://dx.doi.org/10.1080/10686967.2015.11918417.cs
dc.relation.ispartofHuang, W., Le, T., Li, X., & Gandha, S. (2006). Categorizing web features and functions to evaluate commercial web sites: An assessment framework and an empirical investigation of Australian companies. Industrial Management & Data Systems, 106(4), 523-539. https://dx.doi.org/10.1108/02635570610661606.cs
dc.relation.ispartofIslam, A., & Tsuji, K. (2011). Evaluation of usage of university websites in Bangladesh. DESIDOC Journal of Library & Information Technology, 31(6), 469-479.cs
dc.relation.ispartofYoo, B., & Donthu, N. (2001). Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL). Quarterly journal of electronic commerce, 2(1), 31-45.cs
dc.relation.ispartofJasinskas, E., Reklaitiene, D., & Svagzdiene, B. (2013). Evaluation of service quality in fitness centers. Transformations in Business & Economics, 12(1), 108-124.cs
dc.relation.ispartofLaw, R., Leung, R., & Buhalis, D. (2009). Information technology applications in hospitality and tourism: a review of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5-6), 599-623. https://dx.doi.org/10.1080/10548400903163160.cs
dc.relation.ispartofLoiacono, E. T., Watson, R. T., & Goodhue, D. L. (2007). WebQual: An Instrument for Consumer Evaluation of Web Sites. International Journal of Electronic Commerce, 11(3), 51-87. https://dx.doi.org/10.1108/14635770910948259.cs
dc.relation.ispartofMalakauskaite, A., & Navickas, V. (2010). Relation between the level of clusterization and tourism sector competitiveness. Engineering economics, 66(1), 60-67.cs
dc.relation.ispartofMuylle, S., Moenaert, R., & Despontin, M. (2004). The conceptualization and empirical validation of web site user satisfaction. Information & management, 41(5), 543-560. https://dx.doi.org/10.1016/S0378-7206(03)00089-2.cs
dc.relation.ispartofNathan, R. J., & Yeow, P. H. (2009). An empirical study of factors affecting the perceived usability of websites for student Internet users. Universal Access in the Information Society, 8(3), 165-184. https://dx.doi.org/10.1007/s10209-008-0138-8.cs
dc.relation.ispartofRocha, Á. (2012). Framework for a global quality evaluation of a website. Online Information Review, 36(3), 374-382. https://dx.doi.org/10.1108/14684521211241404.cs
dc.relation.ispartofSantouridis, I., Trivellas, P., & Tsimonis, G. (2012). Using ES-QUAL to measure internet service quality of e-commerce web sites in Greece. International Journal of Quality and Service Sciences, 4(1), 86-98. https://dx.doi.org/10.1108/17566691211219751.cs
dc.relation.ispartofSchaupp, L. C. (2010). Web site success: Antecedents of web site satisfaction and re-use. Journal of Internet Commerce, 9(1), 42-64. https://dx.doi.org/10.1080/15332861.2010.487414.cs
dc.relation.ispartofSilva, M. A. L., & Wijayaratne, I. D. A. L. (2015). Usability evaluation of University of Colombo library website: A case study. Annals of Library and Information Studies (ALIS), 62(1), 40-47.cs
dc.relation.ispartofStokes, A., & Jensen, T. D. (2011). Co-branding: The effects of e-tailer and delivery carrier familiarity on price and e-tailer perceptions. Journal of Marketing Theory and Practice, 19(1), 97-108.cs
dc.relation.ispartofTamuliene, V., & Murzaite, R. (2013). The influence of higher education image on students' loyalty in Lithuania. Transformation in Business & Economics, 12(2), 196-214.cs
dc.relation.ispartofVasauskaite, J., & Streimikiene, D. (2014). Review of energy efficiency policies in Lithuania. Transformation in Business & Economics, 13(3C), 628-642.cs
dc.relation.ispartofVveinhardt, J., Andriukaitiene, R., & Grancay, M. (2015). The preparation of companies in developing regions to become socially responsible: management culture assessment by employees. Transformation in Business & Economics, 14(2B), 494-514.cs
dc.relation.ispartofWachter, K. (2002). Longitudinal assessment of web retailers: issues from a consumer point of view. Journal of Fashion Marketing and Management: An International Journal, 6(2), 134-145. https://dx.doi.org/10.1108/13612020210429476.cs
dc.relation.ispartofWang, J., & Senecal, S. (2007). Measuring perceived website usability. Journal of Internet Commerce, 6(4), 97-112. https://dx.doi.org/10.1080/15332860802086318.cs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjectinformation and communications technologiesen
dc.subjectinternet websiteen
dc.subjectemotionsen
dc.subject.classificationM15
dc.subject.classificationM21
dc.subject.classificationM31
dc.titleQuality evaluation of internet websites which represents the lithuanian basketball through consumers approachen
dc.typeArticleen
local.accessopen
local.citation.epage156
local.citation.spage147
local.facultyFaculty of Economics
local.filenameEM_2_2018_10
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue2
local.relation.volume21
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
EM_2_2018_10.pdf
Size:
826.1 KB
Format:
Adobe Portable Document Format
Description:
Článek
Download
Collections
Číslo 2