Influence of business performance measurement systems and corporate sustainability concept to overal business performance: “save the planet and keep your performance”

dc.contributor.authorRajnoha, Rastislav
dc.contributor.authorLesníková, Petra
dc.contributor.authorKrajčík, Vladimír
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2017-03-21
dc.date.available2017-03-21
dc.date.issued2017-03-15
dc.description.abstractNowadays the dissatisfaction with only financial indicators has led to a focus on non-traditional areas of performance measurement as Balanced Scorecard, environment indicators and others. Moreover many recent studies has focused on the corporate sustainability concept and performance measurement interconnection. The aim of this paper is to identify the relationship between selected management tools and concepts of various development phases of strategic performance measurement systems to overall business performance measured by indicator ROE. Similarly the aim is to identify the relationship between the sustainability index and indicator ROE as a key aspect in terms of the current climate crisis. Our most important findings bring new information and knowledge for the strategic transformation from traditional business performance measurement system to strategic and sustainable performance measurement system. Specifically we found out that the BSC methodology has a demonstrable impact on the business performance. Also KPI system and orientation on the environment affect the performance of enterprises. In the case that companies do not have the knowledge information system as a complex system and do not take into account its implementation they tended to have a lower level of performance. This means that the BI knowledge information system has a major impact on business performance. Regarding to the corporate sustainability concept we can confirm that the direct moderate correlation is apparent between economic sub-index and also composite index of sustainable development and indicator of ROE. The connection of environmental and social sub-index separately to ROE had not been shown sufficiently. Based on results we can conclude that the index of sustainable development is a challenge for enterprises reflecting a growing need for change purely short-term oriented, consumerist patterns of production and consumption.en
dc.formattext
dc.format.extent111-128 s.cs
dc.identifier.doi10.15240/tul/001/2017-1-008
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/19859
dc.language.isoen
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisherTechnická Univerzita v Libercics
dc.publisher.abbreviationTUL
dc.relation.isbasedonAfonina, A. (2015). Strategic Management Tools and Techniques and Organizational Performance: Findings from the Czech Republic. Journal of Competitiveness, 7(3), 19-36. doi:10.7441/joc.2015.03.02.
dc.relation.isbasedonAyvazyan, S., & Afanasyev, M. (2016). The Size of Innovation Space as a Factor of Innovation Activity in Regions. Montenegerin Journal of Economics, 12(2), 7-27. doi:10.14254/1800-5845.2016/12-2/11.
dc.relation.isbasedonAhmed, P. K., Lim, K. K., & Zairi, M. (1999). Measurement practice for knowledge management. Journal of Workplace Learning: Employee Counselling Today, 11(8), 304-311. doi:10.1108/13665629910300478.
dc.relation.isbasedonBaron, D. P., Harjoto, M. A., & Jo, H. (2012). The Economics and Politics of Corporate Social Performance. Business and Politics, 13(2), 1-48.
dc.relation.isbasedonBelás, J., & Gabčová, L. (2016). The Relationship among Customer Satisfaction, Loyalty and Financial Performance of Commercial Banks. E&M Ekonomie a Management, 19(1), 132-147. doi:10.15240/tul/001/2016-1-010.
dc.relation.isbasedonBelás, J., Vojtovič, S., & Ključnikov, A. (2016). Microenterprises and Significant Risk Factors in Loan Process. Economics and Sociology, 9(1), 43-59. doi:10.14254/2071-789X.2016/9-1/3.
dc.relation.isbasedonBento A., Bento, R., & White, L. F. (2014). Strategic Performance Management Systems: Impact on business results. Journal of Computer Information Systems, 54(3), 25-33. doi:10.1080/08874417.2014.11645701.
dc.relation.isbasedonBisbe, J., & Malagueño, R. (2012). Using strategic performance measurement systems for strategy formulation: Does it work in dynamic environments? Management Accounting Research, 23(4), 296-311. doi:.
dc.relation.isbasedonBraam, G., & Nijssen, E. (2004). Performance effects of using the BSC: a note on the Dutch experience. Long Range Planning, 37(4), 335-349. doi:.
dc.relation.isbasedonBurgess, T. F., Ong, T. S., & Shaw, N. E. (2007). Traditional or contemporary? The prevalence of performance measurement system types. International Journal of Productivity and Performance Management, 56(7), 583-602. doi:10.1108/17410400710823633.
dc.relation.isbasedonCochran, P. L., & Wood, R. A. (1984). Corporate Social Responsibility and Financial Performance. Academy of Management Journal, 27(1), 42-56.
dc.relation.isbasedonDossi, A., & Pateli, L. (2010). You Learn From What You Measure: Financial and Non-financial Performance Measures. Long Range Planning, 43(4), 498-526. doi:.
dc.relation.isbasedonEccles, R. G., Perkins, K. M., & Serafeim, G. (2012). How to Become a Sustainable Company. MIT Sloan Management Review. 53(4), 43-50.
dc.relation.isbasedonElbashir, M., Collier, P., & Davern, M. (2008). Measuring the effects of business intelligence systems: The relationship between business process and organizational performance. , 9(3),135-153. doi:.
dc.relation.isbasedonFauzi, H., Svensson, G., & Rahman, A. A. (2010). Triple Bottom Line as Sustainable Corporate Performance: A proposition for the Future. Journal of Sustainability, 2(5), 1345-1360.
dc.relation.isbasedonFigge, F., Hahn, T., Schaltegger, S., & Wagner, M. (2002). The Sustainability Balanced Scorecard – Linking sustainability management to business strategy. Business Strategy and the Environment, 11(5), 269-284. doi:10.1002/bse.339.
dc.relation.isbasedonGarcia Castro, R., Ariño, M. A., & Canela, M. A. (2010). Does Social Performance Really Lead to Financial Performance? Accounting for Endogeneity. Journal of Business Ethics, 92(1), 107-126. doi:10.1007/s10551-009-0143-8.
dc.relation.isbasedonGavurová, B. (2011). Systém Balanced Scorecard v podnikovom riadení. Ekonomický časopis, 59(2),163-177.
dc.relation.isbasedonGimbert, X., Bisbe, J., & Mendoza, X. (2010). The Role of Performance Measurement Systems in Strategy Formulation Processes. Long Range Planning, 43(4), 477-497. doi:.
dc.relation.isbasedonGunasekaran, A., & Kobu, B. (2007). Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995-2004) for research and applications. International Journal of Production Research, 45(12), 2819-2840. doi:10.1080/00207540600806513.
dc.relation.isbasedonHawn, O., & Ioannou, I., (2012). Do actions speak louder than words? The case of corporate social responsibility (CSR). Academy of Management Annual Meeting Proceedings, 1(1). doi:10.5465/AMBPP.2012.329.
dc.relation.isbasedonChenhall, R. H. (2005). Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study. Accounting, Organizations and Society, 30(5), 395-422. doi:.
dc.relation.isbasedonChenhall, R. H., & Langfield-Smith, K. (2007). Multiple Perspectives of Performance Measures. European Management Journal, 25(4), 266-282. doi:10.1016/j.emj.2007.06.001.
dc.relation.isbasedonIşik, Ö., Jones, M. C., & Sidorova, A. (2013). Business intelligence success: The roles of BI capabilities and decision environments. Information and Management, 50(1), 13-23. doi:.
dc.relation.isbasedonIttner, C. D., & Larcker, D. F. (1998). Innovations in performance measurement: Trends and research implications. Journal of Management Accounting Research, 10, 205-238.
dc.relation.isbasedonIttner, C. D., Larcker, D. F., & Randall, T. (2003). Performance implications of strategic performance measurement in financial services firms. Accounting, Organizations and Society, 28(7-8), 715-741. doi:10.2139/ssrn.395824.
dc.relation.isbasedonJurigová, Z., & Lencsésová, Z. (2015). Monitoring System of Sustainable Development in Cultural and Mountain Tourism Destinations. Journal of Competitiveness, 7(1), 35-52. doi:10.7441/joc.2015.01.03.
dc.relation.isbasedonKaplan, R. S., & Norton, D. P. (2005). The Balanced Scorecard: Measures That Drive Performance. Harvard Business Review, 83(7), 172-180.
dc.relation.isbasedonKennerley, M., & Neely, A. (2002). A framework of the factors affecting the evolution of performance measurement systems. International Journal of Operations & Production Management, 22(11), 1222-1245. doi:10.1108/01443570210450293.
dc.relation.isbasedonKeeble, J. J, Topiol, S., & Berkeley, S. (2003). Using Indicators to Measure Sustainability Performance at a Corporate and Project Level. Journal of Business Ethics, 44(2), 149-158. doi:10.1023/A:1023343614973.
dc.relation.isbasedonKnápková, A., Homolka, L., & Pavelková, D. (2014). Utilization of Balanced Scorecard and the effect of its use on the Financial Performance of Companies in the Czech Republic. E&M Ekonomie a Management, 17(2), 146-160. doi:10.15240/tul/001/2014-2-011.
dc.relation.isbasedonKoh, P. S, Qian, C., & Wang, H. (2014). Firm Litigation Risk and the Insurance Value of Corporate Social Performance. Strategic Management Journal, 35(10), 1464-1482. doi:10.1002/smj.2171.
dc.relation.isbasedon., ., & . (2015). Acqusition Activity in Financial Sector. In European Financial Systems 2015: Proceedings of the 12th International Scientific Conference (pp. 277-286).
dc.relation.isbasedonKozubíková, L., Belás, J., Ključnikov, A., & Virgelrová, Z. (2015). Differences in approach to selected constructs of entrepreneurial orientation in SME segment regarding the selected socio-demographic factors. Transformations in Business & Economics, 14(3C), 333-355.
dc.relation.isbasedonKrajnc, D., & Glavič, P. (2005). A model for integrated assessment of sustainable development. Resources, Conservation & Recycling, 43(2), 189-208. doi:.
dc.relation.isbasedon., ., & Štefko, R. (2012). Possibilities of Predicting the Behavior of Managers When Coping with Demanding Situations in Managerial Work. Ekonomický časopis, 60(8), 835-853.
dc.relation.isbasedonLo, S. F., & Sheu, H. J. (2007). Is Corporate Sustainability a Value-Increasing Strategy for Business? Corporate Governance: An International Review, 15(2), 345-358. doi:10.1111/j.1467-8683.2007.00565.x.
dc.relation.isbasedonLópez, M. V., Garcia, A., & Rodriquez, L. (2007). Sustainable Development and Corporate Performance: A Study Based on the Dow Jones Sustainability Index. Journal of Business Ethics, 75(3), 285-300. doi:10.1007/s10551-006-9253-8.
dc.relation.isbasedonMaletic, M., Maletic, D., Dahlgaard, J., Dahlgaard, S. M., & Gomiscek, B. (2015). Do corporate sustainability practices enhance organizational economic performance? International Journal of Quality and Service Sciences, 7(2/3), 184-200. doi:10.1108/IJQSS-02-2015-0025.
dc.relation.isbasedonMarková, V. (2012). Podnikanie z aspektu konceptu spoločenskej zodpovednosti podniku. In Management of Organizations in Real and Virtual Environment: Opportunities and Challenges IV. Proceedings of scientific papers. Banská Bystrica: Ekonomická fakulta Univerzity Mateja Bela v Banskej Bystrici.
dc.relation.isbasedonMelchert, F., Winter, R., & Klesse, M. (2004). Aligning Process Automation and Business Intelligence to Support Corporate Performance Management. In AMCIS 2004 Proceedings. Retrieved May 15, 2016, from http://aisel.aisnet.org/amcis2004/507.
dc.relation.isbasedonMorgan, R. E., & Strong, C. A. (2003). Business performance and dimensions of strategic orientation. Journal of Business Research, 56(3), 163-176. doi:.
dc.relation.isbasedonNeely, A., Mills, J., Platts, K., Richards, H., Gregory, M., Bourne, M., & Kennerley, M. (2000). Performance measurement system design: developing and testing a process-based approach. International Journal of Operations & Production Management, 20(10), 1119-1145. doi:10.1108/01443570010343708.
dc.relation.isbasedonNovák, P., & Popesko, B. (2014). Cost Variability and Cost Behaviour in Manufacturing Enterprises. Economics and Sociology, 7(4), 89-103. doi:10.14254/2071-789X.2014/7-4/6.
dc.relation.isbasedonNudurupati, S. S., & Bititci, U. S. (2007). Implementation and impact of IT-supported performance measurement systems. Production Planning & Control: The Management of Operations, 16(2), 152-162. doi:10.1080/09537280512331333057.
dc.relation.isbasedonPava, M. L., & Krausz, J. (1996). The Association between Corporate Social-Responsibility and Financial Performance: The Paradox of Social Cost. Journal of Business Ethics, 15(3), 321-357. doi:10.1007/BF00382958.
dc.relation.isbasedonPetrini, M., & Pozzebon, M. (2009). Managing sustainability with the support of business intelligence: Integrating socio-environmental indicators and organizational context. Journal of Strategic Information Systems, 18(4), 178-191. doi:10.1016/j.jsis.2009.06.001.
dc.relation.isbasedonPerkins, M., Grey, A., & Remmers, H. (2014). What do we really mean by „Balanced Scorecard“? International Journal of Productivity and Performance Management, 63(2), 148-169. doi:10.1108/IJPPM-11-2012-0127.
dc.relation.isbasedonRanjan, J. (2009). Business Intelligence: Concepts, Components, Techniques and Benefits. Journal of Theoretical and Applied Information Technology, 9(1), 60-70.
dc.relation.isbasedonRajnoha, R., Štefko, R., Merková, M., & Dobrovič, J. (2016). Business Intelligence as a Key Information and Knowledge Tool for Strategic Business Performance. E&M Ekonomie a Management, 19(1), 183-203. doi:10.1524.0/tul/001/2016-1-013.
dc.relation.isbasedonRigby, D., & Bilodeau, B. (2015). Management Tools and Trends 2015. Boston: Bain & Company. Retrieved April 4, 2016, from http://www.bain.com/publications/articles/management-tools-and-trends-2015.aspx.
dc.relation.isbasedonRomolini, A., Gori, E., & Fissi, S. (2015). Public Corporate Governance and Performance Information in Local Utilities: The Different Perceptions of Politicians and Managers. Administration and Public Management Journal, (25), 55-77.
dc.relation.isbasedon, J., , G., , A., & Lings, I. (2008). Strategic planning and performance: Extending the debate. , 61(2), 99-108. doi:10.1016/j.jbusres.2007.06.014.
dc.relation.isbasedonSaaty, T. L. (2008). Analytical Hierarchy Process: Planning, Priority Setting, Resource Allocation. International Journal of Services Sciences, 1(1), 83-98. doi:.
dc.relation.isbasedonSearcy, C. (2012). Corporate Sustainability Performance Measurement Systems: A Review and Research Agenda. Journal of Business Ethics, 107(3), 239-253. doi:10.1007/s10551-011-1038-z.
dc.relation.isbasedonServaes, H., & Tamayo, A. (2013). The Impact of Corporate Social Responsibility on Firm Value: The role of Customer Awareness. Management Science, 59(5), 1045-1061. doi:10.1287/mnsc.1120.1630.
dc.relation.isbasedonSharma, A. K., & Kumar, S. (2010). Economic Value Added (EVA) – Literature Review and Relevant Issues. International Journal of Economics and Finance, 2(2), 200-220. doi:10.5539/ijef.v2n2p200.
dc.relation.isbasedonSchaltegger, S., Lüdeke-Freund, F., & Hansen, E. G. (2012). Business cases for sustainability: the role of business model innovation for corporate sustainability. International Journal of Innovation and Sustainable Development, 6(2), 95-119. doi:10.1504/IJISD.2012.046944.
dc.relation.isbasedonStreimikiene, D. (2014). Comparative Assessment of Environmental Indicators of Quality of Life in Romania and Lithuania. Economics & Sociology, 7(1), 11-21. doi:10.14254/2071-789X.2014/7-1/2.
dc.relation.isbasedonŠoltés, V., & Gavurová, B. (2015). Modification of performance measurement system in the intentions of globalization trends. Polish Journal of Management Studies, 11(2), 160-170.
dc.relation.isbasedonTangen, S. (2004). Performance measurement: from philosophy to practice. International Journal of Productivity and Performance Management, 53(8), 726-737. doi:10.1108/17410400410569134.
dc.relation.isbasedonTuček, D., Hájková, M., & Tučková, Z. (2013). Utilization level of Business management in Czech enterprises – objectives and factors. E&M Ekonomie a Management, 16(2), 81-98.
dc.relation.isbasedonVan der Stede, W. A., Chow, Ch. W., & Lin, T. W. (2006). Strategy, Choice of Performance Measures, and Performance. Behavioral Research in Accounting, 18(1), 185-205. doi:10.2308/bria.2006.18.1.185.
dc.relation.isbasedonVirglerová, Z., Dobeš, K., & Vojtovič, S. (2016). The Perception of the State’s Influence on its Business Environment in the SMEs from Czech Republic. Administration and Public Management Journal, (26), 78-96.
dc.relation.isbasedonWaddock, S. A., & Graves, S. B. (1997). The Corporate Social Performance-Financial Performance Link. Strategic Management Journal, 18(4), 303-319. doi:10.1002/(SICI)1097-0266(199704)18:4<303
dc.relation.isbasedonYeniyrt, S. (2003). A literature review and integrative performance measurement framework for multinational companies. Marketing Intelligence & Planning, 23(3), 134-142. doi:10.1108/02634500310474957.
dc.relation.ispartofEkonomie a Managementcs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjectbusiness performanceen
dc.subjectfinancial measuresen
dc.subjectnon-financial measuresen
dc.subjectstrategic performance measurement systemen
dc.subjectknowledge information systemen
dc.subjectsustainability measurement systemen
dc.subject.classificationM21
dc.subject.classificationM14
dc.titleInfluence of business performance measurement systems and corporate sustainability concept to overal business performance: “save the planet and keep your performance”en
dc.typeArticleen
local.accessopen
local.citation.epage128
local.citation.spage111
local.facultyFaculty of Economics
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue1
local.relation.volume20
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
EM_1_2017_08.pdf
Size:
1.57 MB
Format:
Adobe Portable Document Format
Description:
článek
Collections