Utilization of time-driven activity-based costing and process simulation in cost management of organization

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dc.contributor.authorHalaska, Michal
dc.contributor.authorSperka, Roman
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2024-06-05T08:49:24Z
dc.date.available2024-06-05T08:49:24Z
dc.description.abstractThe deployment of information and communication technologies in organizations is on the rise. Many organizations consider the application of technologies to be a crucial key to improve their processes. However, traditional costing systems are not suitable for cost estimation of business processes due to the use of volume-based cost drivers, which are often not adequate for the structure of today’s organizations. In this research, we present an overview of how the TDABC (time-driven activity-based costing) model can be combined with process mining and business process simulation for cost estimation of such processes. The objective of this paper is to use the cost dimension as a major attribute for the potential implementation of robotic process automation (RPA) in companies. However, information and communication technologies could be considered in general. We demonstrate our approach in a case study that takes advantage of a real-life event log containing transactional data representing the loan application process in an insurance company. The event log is analyzed and processed using process mining techniques. Based on the preprocessing, a simulation model representing the original loan application process is designed. The designed simulation model is then used for simulation of partial and full implementation of RPA through separate scenarios. Then, we add the cost dimension to the simulation by enriching the event log with cost data based on a formalized cost model. We show that even though partial implementation of RPA might not deliver significant increase in efficiency in the process, it might still represent significant cost savings.en
dc.formattext
dc.identifier.doi10.15240/tul/001/2024-5-007
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/175204
dc.language.isoen
dc.publisherTechnická Univerzita v Libercics
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisher.abbreviationTUL
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dc.relation.ispartofEkonomie a Managementcs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjectBusiness processesen
dc.subjectprocess miningen
dc.subjectsimulationen
dc.subjectTDABCen
dc.subjectRPAen
dc.subjectautomationen
dc.subject.classificationM4
dc.subject.classificationM1
dc.subject.classificationC63
dc.titleUtilization of time-driven activity-based costing and process simulation in cost management of organizationen
dc.typeArticleen
local.accessopen
local.citation.epage68
local.citation.spage50
local.facultyFaculty of Economics
local.filenameEM_2_2024_4
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue2
local.relation.volume27
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