The influence of the COVID-19 pandemic on managerial functions: Theory verified by Delphi method
dc.contributor.author | Noskova, Marta | |
dc.contributor.author | Kutlak, Jiri | |
dc.contributor.other | Ekonomická fakulta | cs |
dc.date.accessioned | 2024-03-05T10:28:04Z | |
dc.date.available | 2024-03-05T10:28:04Z | |
dc.description.abstract | The aim of the article is to analyse the performance of managerial functions in the context of the COVID-19 pandemic. The first part of the article focuses on a systematic literature review (SLR) aimed at identifying the most frequently researched managerial functions in the context of changes due to the pandemic and the difficulties in performing these functions. A total of 211 articles from the Web of Science database were analysed, 18 of which were relevant to the present research. Based on the SLR conducted, two research questions were identified and answered by conducting a three-round Delphi survey among the experts interviewed (a total of 23 company managers). The results show that during the COVID-19 pandemic, the managerial function of planning has the highest importance and was performed the most often, followed by the function of leading. The managers gave minor importance to the organising function, which was statistically confirmed by Friedmann ANOVA followed by post hoc analysis – the Bonferroni-Dunn test. The results also confirmed a satisfactory level of expert agreement on the data obtained (Kendall W ~ 0.7–0.84), confirming the relevance of the findings. Also, several internal barriers that affected the work of managers were identified. The results are somewhat unusual, as most of the constraints faced by managers were imposed by the external environment, such as government regulations or sanitary measures. This discrepancy suggests that companies should emphasise improving their crisis management in the future. The results obtained thus provide the basis for further research in the area analysed. At the same time, it is possible to move away from the COVID-19 situation and transform the issue into managerial management in crises. | en |
dc.format | text | |
dc.identifier.doi | 10.15240/tul/001/2024-5-003 | |
dc.identifier.eissn | 2336-5604 | |
dc.identifier.issn | 1212-3609 | |
dc.identifier.uri | https://dspace.tul.cz/handle/15240/174711 | |
dc.language.iso | en | |
dc.publisher | Technická Univerzita v Liberci | cs |
dc.publisher | Technical university of Liberec, Czech Republic | en |
dc.publisher.abbreviation | TUL | |
dc.relation.isbasedon | Almazrouei, H. S., & Zacca, R. (2022). The impact of COVID-19 on management decision-making: The case within Australian organisations. Journal of General Management, 48(1), 32–45. https://doi.org/10.1177/ 03063070211042158 | |
dc.relation.isbasedon | Amis, J. M., & Janz, B. D. (2020). Leading change in response to COVID-19. The Journal of Applied Behavioral Science, 56(3), 272–278. https://doi.org/10.1177/0021886320936703 | |
dc.relation.isbasedon | Ayoko, O. B., Caputo, A., & Mendy, J. (2021). Management research contributions to the COVID-19: A bibliometric review and analysis of the contributions from the Journal of Management & Organization. Journal of Management & Organization, 27(6), 1183–1209. https://doi.org/10.1017/jmo.2021.70 | |
dc.relation.isbasedon | Bateman, T., & Konopaske, R. (2022). Management: Leading & collaborating in the competitive world (15th ed.). McGraw Hill. | |
dc.relation.isbasedon | Certo, S. C., & Certo, S. T. (2019). Modern management. Concepts and skills (15th ed.). Pearson Education Limited. | |
dc.relation.isbasedon | Cervinka, T., & Novak, P. (2022). The Influence of COVID-19 pandemic on digital transformation process and strategic management in SMEs in the Czech Republic. Scientific Papers of the University of Pardubice, Series D: Faculty of Economics and Administration, 30(2), 1568. https://doi.org/10.46585/sp30021568 | |
dc.relation.isbasedon | Chatterjee, S., & Chaudhuri, R. (2022). Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation. Operations Management Research, 15(3–4), 1081–1095. https://doi.org/10.1007/s12063-021-00203-1 | |
dc.relation.isbasedon | Crucke, S., & Decramer, A. (2016). The development of a measurement instrument for the organisational performance of social enterprises. Sustainability, 8(2), 161. https://doi.org/ 10.3390/su8020161 | |
dc.relation.isbasedon | Dalkey, N. C., & Helmer, O. (1962). An experimental application of the Delphi method to the use of experts. RAND Corporation. https:// www.rand.org/pubs/research_memoranda/ RM727z1.html | |
dc.relation.isbasedon | Dănilă, D.-S., & Adam, O.-A. (2020). Challenges of project management during the COVID-19 crisis. In B. Brătianu, A. Zbuchea, F. Anghel, & E. Hrib (Eds.), Proceedings of Strategica International Academic Conference: Preparing for Tomorrow, Today (8th ed., pp. 909–917). SNSPA, Faculty of Management. | |
dc.relation.isbasedon | Delbecq, A. L., Ven, A. H., & Gustafson, D. (1975). Group techniques for program planning; A guide to nominal group and Delphi processes. Scott Foresman and Company. | |
dc.relation.isbasedon | Egerová, D., & Mužík, J. (2010). Aplikace metody Delphi při expertním stanovení faktorů ovlivňujících efektivnost e-learningu ve vzdělávání pracovníků v malých a středních podnicích [Application of the Delphi metod to identify factors influencing effectiveness of e- learning implementation for employee training in small and medium-size enterprises]. E&M Economics and Management, 13(2), 137–151. | |
dc.relation.isbasedon | Ferreira, F. A. F., Marques, C. S. E., Reis, M. M., Ferreira, N. C. M. Q. F., & Çipi, A. (2014). Evolutionary patterns and development prospects for e-government: A delphi-based approach to perceptions of the administrative agent. Journal of Business Economics and Management, 16(1), 18–36. https://doi.org/ 10.3846/16111699.2013.770790 | |
dc.relation.isbasedon | Freese, C., Schalk, R., & Croon, M. (2011). The impact of organizational changes on psychological contracts: A longitudinal study. Personnel Review, 40(4), 404–422. https://doi. org/10.1108/00483481111133318 | |
dc.relation.isbasedon | García-Uceda, E., Murillo-Luna, J. L., & Asín-Lafuente, J. (2017). Application of the Delphi method for the analysis of the factors determining social entrepreneurship. Journal of Business, 9(1), 43–66. https://doi.org/10.21678/ jb.2017.823 | |
dc.relation.isbasedon | Gonçalves, S. P., Santos, J. V. dos, Silva, I. S., Veloso, A., Brandão, C., & Moura, R. (2021). COVID-19 and people management: The view of human resource managers. Administrative Sciences, 11(3), 69. https://doi. org/10.3390/admsci11030069 | |
dc.relation.isbasedon | Gordon, T. J. (1994). The Delphi method. In Future research methodology. AC/UNU Millennium Project. | |
dc.relation.isbasedon | Green, R. A. (2014). The delphi technique in educational research. SAGE Open, 4(2), 215824401452977. https://doi.org/10.1177/215 8244014529773 | |
dc.relation.isbasedon | Grime, M. M., & Wright, G. (2016). Delphi method. Wiley. https://doi.org/10.1002/ 9781118445112.stat07879 | |
dc.relation.isbasedon | Habibi, A., Sarafrazi, A., & Izadyar, S. (2014). Delphi technique theoretical framework in qualitative. The International Journal of Engineering and Science, 3(4), 8–13. | |
dc.relation.isbasedon | Hartmann, N. N., & Lussier, B. (2020). Managing the sales force through the unexpected exogenous COVID-19 crisis. Industrial Marketing Management, 88, 101–111. https://doi.org/ 10.1016/j.indmarman.2020.05.005 | |
dc.relation.isbasedon | Jones, G. R., & George, J. M. (2017). Essentials of contemporary management (4th ed.). McGraw-Hill Education. | |
dc.relation.isbasedon | Koch, J., & Schermuly, C. C. (2021). Managing the crisis: How COVID-19 demands interact with agile project management in predicting employee exhaustion. British Journal of Management, 32(4), 1265–1283. https://doi.org/ 10.1111/1467-8551.12536 | |
dc.relation.isbasedon | Kraus, S., Clauss, T., Breier, M., Gast, J., Zardini, A., & Tiberius, V. (2020). The economics of COVID-19: Initial empirical evidence on how family firms in five European countries cope with the corona crisis. International Journal of Entrepreneurial Behaviour and Research, 26(5), 1067–1092. https://doi.org/10.1108/ IJEBR-04-2020-0214 | |
dc.relation.isbasedon | Landeta, J. (2006). Current validity of the Delphi method in social sciences. Technological Forecasting and Social Change, 73(5), 467–482. https://doi.org/10.1016/j.techfore.2005. 09.002 | |
dc.relation.isbasedon | Manko, B. A. (2021). Considerations in the use of work-from-home (WFH) for postpandemic planning and management. Management, 25(1), 118–140. https://doi.org/10.2478/ manment-2019-0062 | |
dc.relation.isbasedon | McNamara, D. E. (2009). From Fayols mechanistic to todays organic functions of management. American Journal of Business Education (AJBE), 2(1), 63–78. https://doi.org/ 10.19030/ajbe.v2i1.4023 | |
dc.relation.isbasedon | Messabia, N., Fomi, P. R., & Kooli, C. (2022). Managing restaurants during the COVID-19 crisis: Innovating to survive and prosper. Journal of Innovation and Knowledge, 7(4), 100234. https://doi.org/10.1016/j.jik.2022.100234 | |
dc.relation.isbasedon | Miklosevic, I., Markuz, A., & Sigurnjak, L. (2022). Basic management functions – Challenges during the COVID-19 Pandemic. In M. A. Silva Costa, T. Susak, & V. Haluga (Eds.), Proceedings of 78th International Scientific Conference on Economic and Social Development. Economic and Social Development (pp. 104–113). Varazdin Development and Entrepreneurship Agency. | |
dc.relation.isbasedon | Montes Hincapié, J. M., Vargas Martínez, E. E., Hoyos Concha, J. L., Palacio Piedrahita, J. C., Acevedo Rincón, J. F., Rojas Fernández, G. L., & Zartha Sossa, J. W. (2017). Priority technologies and innovations in the fishing agribusiness by the year 2032. Foresight study through the Delphi method. Revista Lasallista de Investigación, 14(2), 105–120. https://doi.org/10.22507/rli.v14n2a10 | |
dc.relation.isbasedon | Okoli, C., & Pawlowski, S. D. (2004). The Delphi method as a research tool: An example, design considerations and applications. Information & Management, 42(1), 15–29. https://doi.org/10.1016/j.im.2003.11.002 | |
dc.relation.isbasedon | Panwar, R., Pinkse, J., & Marchi, V. de. (2022). The future of global supply chains in a post-COVID-19 world. California Management Review, 64(2), 5–23. https://doi.org/ 10.1177/00081256211073355 | |
dc.relation.isbasedon | Pereira, D. G., Afonso, A., & Medeiros, F. M. (2014). Overview of Friedman’s test and post-hoc analysis. Communications in Statistics – Simulation and Computation, 44(10), 2636–2653. https://doi.org/10.1080/03610918.2014.931971 | |
dc.relation.isbasedon | Racaite-Samusiene, V., Saparniene, D., & Jukneviciene, V. (2021). Change leadership at local self-government in the context of COVID-19: The case study of Lithuanian municipal administration. Scientific Papers of the University of Pardubice, Series D: Faculty of Economics and Administration, 29(3). https:// doi.org/10.46585/sp29031364 | |
dc.relation.isbasedon | Rashid, S., & Ratten, V. (2021). Entrepreneurial ecosystems during COVID-19: The survival of small businesses using dynamic capabilities. World Journal of Entrepreneurship, Management and Sustainable Development, 17(3), 457–476. https://doi.org/10.1108/wjemsd- 09-2020-0110 | |
dc.relation.isbasedon | Ratten, V. (2020). Coronavirus disease (COVID-19) and sport entrepreneurship. International Journal of Entrepreneurial Behaviour and Research, 26(6), 1379–1388. https://doi. org/10.1108/ijebr-06-2020-0387 | |
dc.relation.isbasedon | Robbins, S. P., & Coulter, M. (2021). Management (15th ed.). Pearson Education Limited. | |
dc.relation.isbasedon | Schleper, M. C., Gold, S., Trautrims, A., & Baldock, D. (2021). Pandemic-induced knowledge gaps in operations and supply chain management: COVID-19’s impacts on retailing. International Journal of Operations and Production Management, 41(3), 193–205. https://doi.org/ 10.1108/ijopm-12-2020-0837 | |
dc.relation.isbasedon | Singh, N. K., & Singh, P. (2022). Identifying consumer resistance of mobile payment during COVID-19: An interpretive structural modeling (ISM) approach. Business, Management and Economics Engineering, 20(02), 258–285. https://doi.org/10.3846/bmee.2022.16905 | |
dc.relation.isbasedon | Soluk, J. (2022). Organisations’ resources and external shocks: Exploring digital innovation in family firms. Industry and Innovation, 29(6), 792–824. https://doi.org/10.1080/13662 716.2022.2065971 | |
dc.relation.isbasedon | Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach’s alpha. International Journal of Medical Education, 2, 53–55. https://doi. org/10.5116/ijme.4dfb.8dfd | |
dc.relation.isbasedon | Tomcikova, L., Svetozarovova, N., & Coculova, J. (2021). Challenges and priorities in talent management during the global pandemic caused by COVID-19. Marketing and Management of Innovations, 5(2), 94–103. https://doi. org/10.21272/mmi.2021.2-08 | |
dc.relation.isbasedon | Utkarsh, & Sigala, M. (2021). A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward. Tourism Management Perspectives, 40, 100912. https://doi. org/10.1016/j.tmp.2021.100912 | |
dc.relation.isbasedon | Witkin, B. R., & Altschuld, J. W. (1996). Planning and conducting needs assessments: A practical guide. International Social Work, 39(3), 350–350. https://doi.org/10.1177/ 002087289603900316 | |
dc.relation.isbasedon | Yue, C. A., & Walden, J. (2022). Guiding employees through the COVID-19 pandemic: An exploration of the impact of transparent communication and change appraisals. Journal of Contingencies and Crisis Management. https://doi.org/10.1111/1468-5973.12430 | |
dc.relation.isbasedon | Zaoui, S., Hamou-ou-Brahim, S. A., Zhou, H., Omrane, A., & Huang, D. (2021). Consumer purchasing behaviour towards strategic innovation management practices in Morocco during COVID-19 health crisis. FIIB Business Review, 10(2), 158–171. https://doi.org/ 10.1177/23197145211020714 | |
dc.relation.ispartof | Ekonomie a Management | cs |
dc.relation.ispartof | Economics and Management | en |
dc.relation.isrefereed | true | |
dc.rights | CC BY-NC | |
dc.subject | Systematic literature review | en |
dc.subject | crisis management | en |
dc.subject | planning | en |
dc.subject | internal barriers | en |
dc.subject.classification | M12 | |
dc.subject.classification | M54 | |
dc.title | The influence of the COVID-19 pandemic on managerial functions: Theory verified by Delphi method | en |
dc.type | Article | en |
local.access | open | |
local.citation.epage | 69 | |
local.citation.spage | 53 | |
local.faculty | Faculty of Economics | |
local.filename | EM_1_2024_4 | |
local.fulltext | yes | |
local.relation.abbreviation | E+M | cs |
local.relation.abbreviation | E&M | en |
local.relation.issue | 1 | |
local.relation.volume | 27 |
Files
Original bundle
1 - 1 of 1
Loading...
- Name:
- EM_1_2024_04_ea_3.pdf
- Size:
- 870.07 KB
- Format:
- Adobe Portable Document Format
- Description:
- článek