TOWARDS AN EFFICIENT APPROACH FOR IDENTIFICATION AND SELECTION OF STAKEHOLDER ENGAGEMENT STRATEGIES: A CASE STUDY

dc.contributor.authorKhalilzadeh, Mohammad
dc.contributor.authorKebriyaii, Omid
dc.contributor.authorŠaparauskas, Jonas
dc.contributor.authorLepkova, Natalija
dc.contributor.otherEkonomická fakultacs
dc.date.accessioned2021-12-09T09:34:57Z
dc.date.available2021-12-09T09:34:57Z
dc.description.abstractThe goals and objectives of a project as well as the needs, requirements and expectations of the project stakeholders may contradict or non-fulfillment of them may have different detrimental and negative consequences for the project. Therefore, project stakeholders should be effectively managed, but it is not possible to satisfy all project stakeholders and meet all of their expectations and requirements. As a result, project team must strike a balance between the project goals and objectives and the needs, requirements and expectations of the project stakeholders in order to complete the project successfully. Despite highlighting the significant importance of project stakeholder management, there exists a notable gap in exerting an effective decision support system to adopt stakeholder engagement strategies particularly in oil and gas construction projects. This study proposes a comprehensive framework for the identification, prioritization and selection of the stakeholder engagement strategies in one of the large size oil and gas construction projects in Iran. In this paper, a hybrid method which is the combination of the SWOT (strengths, weakness, opportunities and threat) analysis and fuzzy Delphi method is first exploited for identifying the appropriate stakeholder engagement strategies. Subsequently, fuzzy SWARA (Step-wise Weight Assessment Ratio Analysis) is employed to weight the crucial criteria, and finally, fuzzy WASPAS (Weighted Aggregated Sum Product Assessment) is utilized to prioritize the identified stakeholder engagement strategies. This research contributes to the body of knowledge on project stakeholder management by presenting a novel framework for identifying, ranking and selecting the suitable strategies for effective stakeholder engagement considering one of the largest oil and gas construction projects in the country. The value of this study is in applicability of the proposed methodology for project managers and practitioners in other oil and gas construction projects.en
dc.formattext
dc.identifier.doi10.15240/tul/001/2021-4-004
dc.identifier.eissn2336-5604
dc.identifier.issn1212-3609
dc.identifier.urihttps://dspace.tul.cz/handle/15240/161025
dc.language.isoen
dc.publisherTechnická Univerzita v Libercics
dc.publisherTechnical university of Liberec, Czech Republicen
dc.publisher.abbreviationTUL
dc.relation.isbasedonAarseth, W., Ahola, T., Aaltonen, K., Økland, A., & Andersen, B. (2017). Project sustainability strategies: A systematic literature review. International Journal of Project Management, 35(6), 1071–1083. https://doi.org/10.1016/j.ijproman.2016.11.006
dc.relation.isbasedonAbidin, N. Z. (2010). Investigating the awareness and application of sustainable construction concept by Malaysian developers. Habitat International, 34(4), 421–426. https://doi.org/10.1016/j.habitatint.2009.11.011
dc.relation.isbasedonAPM. (2012). Body of Knowledge (6th ed.). Princes Risborough: Association for Project Management (APM).
dc.relation.isbasedonAgarwal, S., Kant, R., & Shankar, R. (2020). Evaluating solutions to overcome humanitarian supply chain management barriers: A hybrid fuzzy SWARA – Fuzzy WASPAS approach. International Journal of Disaster Risk Reduction, 51, 101838.‏ https://doi.org/10.1016/j.ijdrr.2020.101838
dc.relation.isbasedonAtkin, B., & Skitmore, R. M. (2008). Editorial: stakeholder management in construction. Construction Management and Economics, 26(6), 549–552. https://doi.org/10.1080/01446190802142405
dc.relation.isbasedonAyyildiz, E., & Taskin Gumus, A. (2020). A novel spherical fuzzy AHP-integrated spherical WASPAS methodology for petrol station location selection problem: a real case study for İstanbul. Environmental Science and Pollution Research, 27(12), 36109–36120. https://doi.org/10.1007/s11356-020-09640-0
dc.relation.isbasedonAzubuike, S. I., Songi, O., Irowarisima, M., & Chinda, J. K. (2018). Identifying policy and legal issues for shale gas development in Algeria: A SWOT analysis. The Extractive Industries and Society, 5(4), 469–480. https://doi.org/10.1016/j.exis.2018.10.005
dc.relation.isbasedonBahadorestani, A., Naderpajouh, N., & Sadiq, R. (2020). Planning for sustainable stakeholder engagement based on the assessment of conflicting interests in projects. Journal of Cleaner Production, 242, 118402. https://doi.org/10.1016/j.jclepro.2019.118402
dc.relation.isbasedonBarghi, B., & Shadrokh sikari, S. (2020). Qualitative and quantitative project risk assessment using a hybrid PMBOK model developed under uncertainty conditions. Heliyon, 6(1), e03097. https://doi.org/10.1016/j.heliyon.2019.e03097
dc.relation.isbasedonBurgelman, R. A., Christensen, C. M., & Wheelwright, S. C. (2008). Strategic Management of Technology and Innovation. New York, NY: McGraw-Hill Education.
dc.relation.isbasedonBowie, N. E., & Werhane, P. H. (2004). Management Ethics. Malden, MA: Wiley-Blackwell.
dc.relation.isbasedonChinweze, C., Echetebu, C., & Onyeri, I. (2015). Stakeholders engagement in the Oil and Gas Industry in Nigeria. In IAIA15 Conference Proceedings: Impact Assessment in the Digital Era, 35th Annual Conference of the International Association for Impact Assessment (pp. 1–6). Florence, Italy.
dc.relation.isbasedonCleland, D. I. (1999). Project Management: Strategic Design and Implementation. New York, NY: McGraw-Hill Education.
dc.relation.isbasedonCollinge, W. (2020). Stakeholder Engagement in Construction: Exploring Corporate Social Responsibility, Ethical Behaviors, and Practices. Journal of Construction Engineering and Management, 146(3), 04020003. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001769
dc.relation.isbasedonDahooie, J. H., Zavadskas, E. K., Abolhasani, M., Vanaki, A., & Turskis, Z. (2018). A novel approach for evaluation of projects using an Interval–Valued Fuzzy Additive Ratio Assessment (ARAS) method: A case study of oil and gas well drilling projects. Symmetry, 10(2), 45. https://doi.org/10.3390/sym10020045
dc.relation.isbasedonDavis, K. (2014). Different stakeholder groups and their perceptions of project success. International Journal of Project Management, 32(2), 189–201. https://doi.org/10.1016/j.ijproman.2013.02.006
dc.relation.isbasedonDavis, K. (2016). A method to measure success dimensions relating to individual stakeholder groups. International Journal of Project Management, 34(3), 480–493. https://doi.org/10.1016/j.ijproman.2015.12.009
dc.relation.isbasedonDavis, K. (2017). An empirical investigation into different stakeholder groups perception of project success. International Journal of Project Management, 35(4), 604–617. https://doi.org/10.1016/j.ijproman.2017.02.004
dc.relation.isbasedonde Oliveira, G. F., & Rabechini Jr, R. (2019). Stakeholder management influence on trust in a project: A quantitative study. International Journal of Project Management, 37(1), 131–144. https://doi.org/10.1016/j.ijproman.2018.11.001
dc.relation.isbasedonDerakhshan, R., Turner, R., & Mancini, M. (2019). Project governance and stakeholders: a literature review. International Journal of Project Management, 37(1), 98–116. https://doi.org/10.1016/j.ijproman.2018.10.007
dc.relation.isbasedonDe Vita, G., Lagoke, O., & Adesola, S. (2016). Nigerian oil and gas industry local content development: A stakeholder analysis. Public Policy and Administration, 31(1), 51–79. https://doi.org/10.1177/0952076715581635
dc.relation.isbasedonEldanfour, I., Elseraiti, A., & Abushaiba, I. (2014). The attributes of stakeholders regarding accounting for oil and gas upstream activities in Libya. The Macrotheme Review, 3(6), 58–65.
dc.relation.isbasedonErkul, M., Yitmen, I., & Celik, T. (2019). Dynamics of stakeholder engagement in mega transport infrastructure projects. International Journal of Managing Projects in Business, 13(7), 1465–1495. https://doi.org/10.1108/IJMPB-09-2018-0175
dc.relation.isbasedonEskerod, P., & Huemann, M. (2013). Sustainable development and project stakeholder management: What standards say. International Journal of Managing Projects in Business, 6(1), 36–50. https://doi.org/10.1108/17538371311291017
dc.relation.isbasedonEskerod, P., Huemann, M., & Savage, G. (2015). Project Stakeholder Management – Past and Present. Project Management Journal, 46(6), 6–14. https://doi.org/10.1002/pmj.21555
dc.relation.isbasedonEskerod, P., & Larsen, T. (2017). Advancing project stakeholder analysis by the concept ‘shadow of context’. International Journal of Project Management, 36(1), 161–169. https://doi.org/10.1016/j.ijproman.2017.05.003
dc.relation.isbasedonEyiah-Botwe, E., Aigbavboa, C., & Thwala, W. D. (2016). Mega Construction Projects: using stakeholder management for enhanced sustainable construction. American Journal of Engineering Research, 5(5), 80–86.
dc.relation.isbasedonFreeman, R. E. (1984). Strategic Management: A Stakeholder Approach. Boston, MA: Pitman.
dc.relation.isbasedonHabibi, A., Jahantigh, F. F., & Sarafrazi, A. (2015). Fuzzy Delphi Technique for Forecasting and Screening Items. Asian Journal of Research in Business Economics and Management, 5(2), 130–143. https://doi.org/10.5958/2249-7307.2015.00036.5
dc.relation.isbasedonHajizadeh, Y. (2019). Machine learning in oil and gas; a SWOT analysis approach. Journal of Petroleum Science and Engineering, 176, 661–663. https://doi.org/10.1016/j.petrol.2019.01.113
dc.relation.isbasedonIsmail, S. A., Heeks, R., Nicholson, B., & Aman, A. (2018). Analyzing conflict and its management within ICT4D partnerships: an institutional logics perspective. Information Technology for Development, 24(1), 165–187. https://doi.org/10.1080/02681102.2017.1320962
dc.relation.isbasedonJones, T. M. (1995). Instrumental stakeholder theory: A synthesis of ethics and economics. Academy of Management Review, 20(2), 404–437. https://doi.org/10.5465/amr.1995.9507312924
dc.relation.isbasedonKaufmann, A., & Gupta, M. M. (1988). Fuzzy Mathematical Models in Engineering and Management Science. New York, NY: Elsevier Science Publishers.
dc.relation.isbasedonKazemi, A., Katebi, A., & Kazemi, M. H. (2018). Identifying causes of delay in oil and gas construction projects using Fuzzy Delphi method. International Scientific-Practical Magazine, 5, 207–214.
dc.relation.isbasedonKerzner, H. R. (2009). Project Management: A Systems Approach to Planning, Scheduling, and Controlling. Hoboken, NJ: Wiley.
dc.relation.isbasedonKhan, M. I. (2018). Evaluating the strategies of compressed natural gas industry using an integrated SWOT and MCDM approach. Journal of Cleaner Production, 172, 1035–1052. https://doi.org/10.1016/j.jclepro.2017.10.231
dc.relation.isbasedonKhatir, M. V., & Akbarzadeh, Z. (2019). Elucidation of structural relationships of SWOT: A mixed method approach based on FMADM for formulating science and technology strategies. Technology in Society, 56, 44–56. https://doi.org/10.1016/j.techsoc.2018.09.004
dc.relation.isbasedonKimiagari, S., Keivanpour, S., Al-Azad, S., & Mohiuddin, M. (2015). Using the Fuzzy Delphi Method to Apply a Model of Knowledge Transfer through International Strategic Alliances in Up-Stream Oil and Gas Sectors. Contemporary Management Research, 11(4), 409–428. https://doi.org/10.7903/cmr.13183
dc.relation.isbasedonKumaraswamy, M., Wong, K. K. W., & Chung, J. (2017). Focusing megaproject strategies on sustainable best value of stakeholders. Built Environment Project and Asset Management, 7(4), 441–455. https://doi.org/10.1108/BEPAM-01-2017-0003
dc.relation.isbasedonLehtinen, J., & Aaltonen, K. (2020). Organizing external stakeholder engagement in inter-organizational projects: opening the black box. International Journal of Project Management, 38(2), 85–98. https://doi.org/10.1016/j.ijproman.2019.12.001
dc.relation.isbasedonLi, T. H., Ng, S. T., & Skitmore, M. (2013). Evaluating stakeholder satisfaction during public participation in major infrastructure and construction projects: A fuzzy approach. Automation in Construction, 29, 123–135. https://doi.org/10.1016/j.autcon.2012.09.007
dc.relation.isbasedonLi, Y., Lu, Y., & Peng, Y. (2011). Hierarchical structuring success factors of project stakeholder management in the construction organization. African Journal of Business Management, 5(22), 9705–9713. https://doi.org/10.5897/AJBM.9000317
dc.relation.isbasedonLocatelli, G., Mancini, M., & Romano, E. (2014). Systems Engineering to improve the governance in complex project environments. International Journal of Project Management, 32(8), 1395–1410. https://doi.org/10.1016/j.ijproman.2013.10.007
dc.relation.isbasedonLoosemore, M. (2010). Using multimedia to effectively engage stakeholders in risk management. International Journal of Managing Projects in Business, 3(2), 307–327. https://doi.org/10.1108/17538371011036608
dc.relation.isbasedonMavi, R., Goh, M., & Zarbakhshnia, N. (2017). Sustainable third-party reverse logistic provider selection with fuzzy SWARA and fuzzy MOORA in plastic industry. The International Journal of Advanced Manufacturing Technology, 91(5–8), 2401–2418. https://doi.org/10.1007/s00170-016-9880-x
dc.relation.isbasedonMbelwa, L. (2018). Investigation of stakeholder management in the oil and gas industry in Tanzania. Business Management Review, 21(1), 34–59. Retrieved from http://hdl.handle.net/20.500.11810/4729
dc.relation.isbasedonMcGrath, S. K., & Whitty, S. J. (2017). Stakeholder defined. International Journal of Managing Projects in Business, 10(4), 721–748. https://doi.org/10.1108/IJMPB-12-2016-0097
dc.relation.isbasedonMerrow, E. W. (2012). Oil and gas industry megaprojects: Our recent track record. Oil and Gas Facilities, 1(2), 38–42. https://doi.org/10.2118/153695-PA
dc.relation.isbasedonMitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts. Academy of Management Review, 22(4), 853–886. https://doi.org/10.5465/amr.1997.9711022105
dc.relation.isbasedonMok, K. Y., Shen, G. Q., & Yang, J. (2015). Stakeholder management studies in mega construction projects: A review and future directions. International Journal of Project Management, 33(2), 446–457. https://doi.org/10.1016/j.ijproman.2014.08.007
dc.relation.isbasedonMok, K. Y., Shen, G. Q., & Yang, R. J. (2017). Addressing stakeholder complexity and major pitfalls in large cultural building projects. International Journal of Project Management, 35(3), 463–478. https://doi.org/10.1016/j.ijproman.2016.12.009
dc.relation.isbasedonMysore, K., Kirytopoulos, K., Ahn, S., & Ma, T. (2020). Adversarial factors in multi-stakeholders’ engagement of global-IT projects. International Journal of Managing Projects in Business, 14(2), 445–471. https://doi.org/10.1108/IJMPB-01-2019-0014
dc.relation.isbasedonNguyen, T. H. D., Chileshe, N., Rameezdeen, R., & Wood, A. (2019). Stakeholder influence strategies in construction projects. International Journal of Managing Projects in Business, 13(1), 47–65. https://doi.org/10.1108/IJMPB-05-2018-0093
dc.relation.isbasedonOlander, S., & Landin, A. (2005). Evaluation of stakeholder influence in the implementation of construction projects. International Journal of Project Management, 23(4), 321–328. https://doi.org/10.1016/j.ijproman.2005.02.002
dc.relation.isbasedonOppong, G. D., Chan, A. P., & Dansoh, A. (2017). A review of stakeholder management performance attributes in construction projects. International Journal of Project Management, 35(6), 1037–1051. https://doi.org/10.1016/j.ijproman.2017.04.015
dc.relation.isbasedonPost, J. E., Lee, E., Preston, L. E., & Sachs, S. (2002). Redefining the Corporation: Stakeholder Management and Organizational Wealth. Palo Alto, CA: Stanford Business Books.
dc.relation.isbasedonPinto, J. K., & Slevin, D. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, 34(1), 22–27. https://doi.org/10.1109/TEM.1987.6498856
dc.relation.isbasedonPMI. (2017). A Guide to the Project Management Body of Knowledge (6th ed.). Newtown Square, PA: Project Management Institute.
dc.relation.isbasedonSilvério, L., Trabasso, L. T., & Pessôa, M. V. P. (2019). A roadmap for a leanness company to emerge as a true lean organization. Concurrent Engineering Research and Applications, 28(1), 3–19. https://doi.org/10.1177/1063293X19888259
dc.relation.isbasedonTavana, M., Pirdashti, M., Kennedy, D. T., Belaud, J. P., & Behzadian, M. (2012). A hybrid Delphi-SWOT paradigm for oil and gas pipeline strategic planning in Caspian Sea basin. Energy Policy, 40, 345–360. https://doi.org/10.1016/j.enpol.2011.10.020
dc.relation.isbasedonTurskis, Z., Zavadskas, E. K., Antucheviciene, J., & Kosareva, N. (2015). A hybrid model based on fuzzy AHP and fuzzy WASPAS for construction site selection. International Journal of Computers, Communications and Control, 10(6), 113–128. https://doi.org/10.15837/ijccc.2015.6.2078
dc.relation.isbasedonTzeng, G. H., & Teng, J. Y. (1993). Transportation investment project selection with fuzzy multiobjectives. Transportation Planning and Technology, 17(2), 91–112. https://doi.org/10.1080/03081069308717504
dc.relation.isbasedonXingang, Z., Jiaoli, K., & Bei, L. (2013). Focus on the development of shale gas in China – Based on SWOT analysis. Renewable and Sustainable Energy Reviews, 21, 603–613. https://doi.org/10.1016/j.rser.2012.12.044
dc.relation.isbasedonYang, J., Shen, G. Q., Drew, D. S., & Ho, M. (2010). Critical Success Factors for Stakeholder Management: Construction Practitioners’ Perspectives. Journal of Construction Engineering and Management, 136(7), 778–786. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000180
dc.relation.isbasedonYazdi, A. K., Komijan, A. R., Wanke, P. F., & Sardar, S. (2020). Oil Project Selection in Iran: A Hybrid MADM Approach in an Uncertain Environment. Applied Soft Computing, 88, 106066. https://doi.org/10.1016/j.asoc.2020.106066
dc.relation.isbasedonYu, J., & Leung, M. Y. (2018). Structural stakeholder model in public engagement for construction development projects. Journal of Construction Engineering and Management, 144(6), 04018046. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001462
dc.relation.isbasedonYu, T., Liang, X., Shen, G. Q., Shi, Q., & Wang, G. (2019). An optimization model for managing stakeholder conflicts in urban redevelopment projects in China. Journal of Cleaner Production, 212, 537–547. https://doi.org/10.1016/j.jclepro.2018.12.071
dc.relation.ispartofEkonomie a Managementcs
dc.relation.ispartofEconomics and Managementen
dc.relation.isrefereedtrue
dc.rightsCC BY-NC
dc.subjectstakeholder engagementen
dc.subjectstrategy selectionen
dc.subjectSWOT analysisen
dc.subjectFuzzy Delphi methoden
dc.subjectFuzzy SWARA-WASPASen
dc.subjectoil and gas projecten
dc.subject.classificationL69
dc.subject.classificationC61
dc.subject.classificationC63
dc.titleTOWARDS AN EFFICIENT APPROACH FOR IDENTIFICATION AND SELECTION OF STAKEHOLDER ENGAGEMENT STRATEGIES: A CASE STUDYen
dc.typeArticleen
local.accessopen
local.citation.epage71
local.citation.spage56
local.facultyFaculty of Economics
local.fulltextyes
local.relation.abbreviationE+Mcs
local.relation.abbreviationE&Men
local.relation.issue4
local.relation.volume24
Files
Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
EM_4_2021_04.pdf
Size:
677.26 KB
Format:
Adobe Portable Document Format
Description:
článek
Collections