Challenges and Opportunities in Knowledge Management in the Concept of Industry 5.0
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Technická Univerzita v Liberci
Technical university of Liberec, Czech Republic
Technical university of Liberec, Czech Republic
Abstract
We live in a fast-paced world with companies needing to adopt new technologies as fast as possible to stay competitive. Digital technologies are central to people's lives and could play a key role in enabling more sustainable business models and a regenerative vision for European industry. Organisations need to be able to adopt, embrace, optimise and integrate modern technologies into their organisational culture. This paper aims to present a literature review of advances in Knowledge Management (KM) in the concept of Industry 5.0 to enhance organisational practices and increase the efficiency of KM. Industry 5.0 has three core elements: human-centricity, sustainability and resilience, and artificial intelligence (AI) plays an important role in this framework, as it can analyse data, identify patterns and optimise production processes. The review is conducted via the systematic review method PRISMA 2020, which was used to screen 63 publications from Web of Science and Scopus databases from 2010 to 2023 to analyse chosen articles on digitisation, human resources and knowledge management under the concept of Industry 5.0. The systematic review provides a valuable overview of the challenges and potential advantages of interactions between AI and humans and the merits of implementing AI-powered methods for managing knowledge.
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digitization, knowledge, human resources, literature review, technology
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978-80-7494-627-1