Komunikace s lidmi s demencí v domově se zvláštním režimem
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Date
2024-06-17
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Abstract
Tématem bakalářské práce je komunikace s lidmi s demencí v domově se zvláštním režimem. Teoretická část nejprve definuje demenci (jako syndrom/nemoc), její formy, příčiny a stádia. Následující část práce se zabývá komunikací a třetí kapitola seznamuje čtenáře s metodami a přístupy v komunikaci s lidmi s demencí. Teoretická část je zakončena kapitolou, která popisuje sociální služby.
Cílem bakalářské práce je zjistit, jaké jsou možnosti a limity komunikace s lidmi s demencí z pohledu pracovníků vybrané pobytové sociální služby. Dílčím cílem je také zjistit jaké metody a přístupy jsou využívány v komunikaci s lidmi s demencí z pohledu pracovníků vybrané pobytové sociální služby. V empirické části je zvolena kvalitativní metoda. Průzkumné šetření v domově se zvláštním režimem v Libereckém kraji je realizováno prostřednictvím polostrukturovaných rozhovorů s otevřenými otázkami s respondentkami vybranými na základě metody záměrného výběru. Získaná data z průzkumného šetření jsou analyzována technikou otevřeného kódování a následně interpretována a shrnuta. Průzkumem je zjištěno, že komunikovat s lidmi s demencí lze nejčastěji prostřednictvím neverbální komunikace. Především se osvědčuje laskavý a trpělivý přístup. Za limit v komunikaci je považován negativní přístup pracovníka, okolní vlivy a čas. Z průzkumu vyplývá, že pracovníci při péči často pracují s biografií daného klienta.
The topic of this bachelor thesis is communication with people having dementia in elderly homes with special regimes. The theoretical part of this thesis defines dementia (as a syndrome), its forms, possible causes and stadiums. The following text deals with communication as such and the third chapter acquaints the readers with the methods and attitudes available in communication with people suffering from dementia. The theoretical part is ended by a chapter which desribes currently available social services. The main objective of this thesis is to ascertain the possibilities and limits in communicating with dementia sufferers from elderly home's worker's point of view. A partial objective was set to find out the methods and approaches that are practically daily used by those workers. In the empirical part, the qualitative method was selected. The exploratory research in one concrete elderly home with special regime in Liberecký region was realized by half-structured interviews containing open questions. The female respondents were picked up using the nonprobability sampling design method. The acquired data were analyzed using the open coding technique and subsequently interpreted and summarized by the thesis author. The research helped to discover that the communication with people sufferint from dementia could be led most frequently by using non-verbal communication. Especially patient and kind approaches have proved successful. Any kind of negative attitude from the worker's side, environment influences and time could be considered a communication limit. The research informs us about the possible use of biography of the concrete patients which is frequently used by the workers and positively influences the patient-assistant relationship.
The topic of this bachelor thesis is communication with people having dementia in elderly homes with special regimes. The theoretical part of this thesis defines dementia (as a syndrome), its forms, possible causes and stadiums. The following text deals with communication as such and the third chapter acquaints the readers with the methods and attitudes available in communication with people suffering from dementia. The theoretical part is ended by a chapter which desribes currently available social services. The main objective of this thesis is to ascertain the possibilities and limits in communicating with dementia sufferers from elderly home's worker's point of view. A partial objective was set to find out the methods and approaches that are practically daily used by those workers. In the empirical part, the qualitative method was selected. The exploratory research in one concrete elderly home with special regime in Liberecký region was realized by half-structured interviews containing open questions. The female respondents were picked up using the nonprobability sampling design method. The acquired data were analyzed using the open coding technique and subsequently interpreted and summarized by the thesis author. The research helped to discover that the communication with people sufferint from dementia could be led most frequently by using non-verbal communication. Especially patient and kind approaches have proved successful. Any kind of negative attitude from the worker's side, environment influences and time could be considered a communication limit. The research informs us about the possible use of biography of the concrete patients which is frequently used by the workers and positively influences the patient-assistant relationship.
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Subject(s)
demence, komunikace, přístupy, sociální služba, sociální pracovník, pracovník přímé péče