Using the Data Envelopment Analysis for Evaluation and Selection of CRM system
Date
2018
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Západočeská univerzita v Plzni
Abstract
Description
Subject(s)
customer relationship management, CRM system, data envelopment analysis, DEA
Citation
Item identifier
ISSN
ISBN
978-80-261-0833-7