Analýza procesů a rizik administrativní činnosti
Title Alternative:Process and risk analysis of the administrative activities
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Tato práce se zabývá analýzou procesů a rizik a jejich následnou optimalizací a je zpracována pro Úřad práce ČR - krajskou pobočku v Liberci, kontaktní pracoviště Jablonec nad Nisou. Nejprve jsou v této organizaci zmapovány procesy, které se zde vykonávají. Z nich jsou pak vybrány ty procesy, které jsou vhodné pro optimalizaci, a u nich je provedena analýza rizik. Dále je u těchto procesů navrženo zlepšení, které by mělo vést ke snížení jejich časové náročnosti. Po zavedení zlepšení je znovu u vybraných procesů provedena analýza rizik a zhodnoceny dosažené výsledky.
This thesis deals with the analysis of processes and risk evaluation followed by their optimization. It has been drawn up for the Labour Office of the Czech Republic Regional Branch Office in Liberec, Contact Department in Jablonec nad Nisou. The processes carried out in this organization are mapped first. Processes suitable for optimization are then selected and a risk analysis carried out for them. Then an improvement measure leading to the reduction of time demand is proposed for these processes. Once the improving measure has been implemented, another risk analysis is performed for the selected processes and the results are assessed.
This thesis deals with the analysis of processes and risk evaluation followed by their optimization. It has been drawn up for the Labour Office of the Czech Republic Regional Branch Office in Liberec, Contact Department in Jablonec nad Nisou. The processes carried out in this organization are mapped first. Processes suitable for optimization are then selected and a risk analysis carried out for them. Then an improvement measure leading to the reduction of time demand is proposed for these processes. Once the improving measure has been implemented, another risk analysis is performed for the selected processes and the results are assessed.