Automation of Service Desk: Knowledge Management Perspective
dc.contributor.author | Dostál Michal | cs |
dc.contributor.author | Skrbek Jan | cs |
dc.date.accessioned | 2022-01-29T18:23:42Z | |
dc.date.available | 27-09-2021 | en |
dc.date.available | 2022-01-29T18:23:42Z | |
dc.date.issued | 2021 | cs |
dc.format.extent | 7 | cs |
dc.identifier.isbn | 978-989-758-533-3 | cs |
dc.identifier.issn | 2184-3228 | cs |
dc.identifier.uri | https://dspace.tul.cz/handle/15240/162251 | |
dc.language.iso | eng | cs |
dc.relation.ispartof | Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS | en |
dc.subject | Service Desk | cs |
dc.subject | Automation | cs |
dc.subject | Knowledge Management | cs |
dc.title | Automation of Service Desk: Knowledge Management Perspective | cs |
local.citation.epage | 204-210 | cs |
local.citation.spage | 204-210 | cs |
local.event.location | online | en |
local.identifier.publikace | 8948 |