Automation of Service Desk: Knowledge Management Perspective

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dc.contributor.authorDostál Michalcs
dc.contributor.authorSkrbek Jancs
dc.date.accessioned2022-01-29T18:23:42Z
dc.date.available27-09-2021en
dc.date.available2022-01-29T18:23:42Z
dc.date.issued2021-01-01cs
dc.format.extent7cs
dc.identifier.isbn978-989-758-533-3cs
dc.identifier.issn2184-3228cs
dc.identifier.urihttps://dspace.tul.cz/handle/15240/162251
dc.language.isoengcs
dc.relation.ispartofProceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMISen
dc.subjectService Deskcs
dc.subjectAutomationcs
dc.subjectKnowledge Managementcs
dc.titleAutomation of Service Desk: Knowledge Management Perspectivecs
local.citation.epage204-210cs
local.citation.spage204-210cs
local.event.locationonlineen
local.identifier.publikace8948
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