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Automation of Service Desk: Knowledge Management Perspective
Automation of Service Desk: Knowledge Management Perspective
Date
2021
Authors
Dostál Michal
Skrbek Jan
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Description
Subject(s)
Service Desk
,
Automation
,
Knowledge Management
Citation
Item identifier
https://dspace.tul.cz/handle/15240/162251
ISSN
2184-3228
ISBN
978-989-758-533-3
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