Digital Customer Service Trends: Challenges and Opportunities

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dc.contributor.authorDostál Michalcs
dc.date.accessioned2022-01-29T19:07:05Z
dc.date.available11-28-2022en
dc.date.available2022-01-29T19:07:05Z
dc.date.issued2021cs
dc.format.extent8cs
dc.identifier.issn1803-9782cs
dc.identifier.urihttps://dspace.tul.cz/handle/15240/162494
dc.language.isoengcs
dc.relation.ispartofACC Journalen
dc.subjectCustomer servicecs
dc.subjectvirtual assistantcs
dc.subjectpersonalizationcs
dc.subjectmobile technologiescs
dc.subjectopinion miningcs
dc.titleDigital Customer Service Trends: Challenges and Opportunitiescs
local.citation.epage35-43cs
local.citation.spage35-43cs
local.identifier.publikace9191
local.relation.issueBcs
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