Communication as a Factor Defining Satisfaction and Loyalty of the Online Shopping
dc.contributor.author | Švandová Zuzana | cs |
dc.contributor.author | Mašínová Veronika | cs |
dc.date.accessioned | 2018-09-25T11:59:13Z | |
dc.date.available | 2018-09-25T11:59:13Z | |
dc.date.issued | 2014 | cs |
dc.format.extent | null | cs |
dc.identifier.doi | null | |
dc.identifier.isbn | 978-80-87952-07-8 | cs |
dc.identifier.uri | https://dspace.tul.cz/handle/15240/28873 | |
dc.language.iso | eng | cs |
dc.publisher | MAGNANIMITAS | cs |
dc.publisher.city | Hradec Králové | cs |
dc.relation.ispartofseries | 5 | cs |
dc.subject | e-commerce | cs |
dc.subject | E-shop | cs |
dc.subject | Customer satisfaction | cs |
dc.subject | trust | cs |
dc.subject | Customer loyalty | cs |
dc.subject | Communication in online shopping | cs |
dc.subject | Research | cs |
dc.title | Communication as a Factor Defining Satisfaction and Loyalty of the Online Shopping | cs |
local.citation.epage | 582;587 | cs |
local.citation.spage | 582;587 | cs |
local.identifier.publikace | 2276 | |
local.identifier.wok | 042-14-14030-12 | en |
local.relation.issue | 0 | cs |