Review of Current Digital Trends in Customer Service
dc.contributor.author | Dostál Michal | cs |
dc.date.accessioned | 2022-01-29T18:22:59Z | |
dc.date.available | 03-39-2021 | en |
dc.date.available | 2022-01-29T18:22:59Z | |
dc.date.issued | 2021 | cs |
dc.format.extent | 9 | cs |
dc.identifier.isbn | 978-80-7494-578-6 | cs |
dc.identifier.uri | https://dspace.tul.cz/handle/15240/162209 | |
dc.language.iso | eng | cs |
dc.publisher | Technical University of Liberec | cs |
dc.publisher.city | Liberec | cs |
dc.relation.ispartof | Liberec Economic Forum 2021 | en |
dc.relation.ispartofseries | 1 | cs |
dc.subject | customer service | cs |
dc.subject | opinion mining | cs |
dc.subject | service personalization | cs |
dc.subject | chatbot | cs |
dc.subject | mobile technology | cs |
dc.title | Review of Current Digital Trends in Customer Service | en |
dc.title | Review of Current Digital Trends in Customer Service | cs |
local.citation.epage | 121-129 | cs |
local.citation.spage | 121-129 | cs |
local.event.location | Liberec | en |
local.identifier.publikace | 8906 |