Browsing by Author "Pochman, Martin"

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    Návrh optimalizace informačního systému pro správu zákazníků v letecké dopravě
    (Technická Univerzita v Liberci, 2010-01-01) Pochman, Martin; Antlová, Klára
    In my Work I´m describing individual developing phases of the information systems of enterprises and partial periods of optimalization of information systems.Mostly I´m drawing from professional directing practice,which I went through in the Prague Airport,company a.s. And Travel Service,where I am at present employed. Very rich working experience enabled me to connect theoretical knowledge with practice and to make verify the possibility of application of theoretical information from the area of information systems and technology to everyday practice. The first part of my work is mostly theoretical,I´m trying to map the current development of the information systems and technology. The second and the most important part is formed by practical area,in which I tried to optimalize the current system EFA of the Travel Service company,a.s. Our working team was solving several problems.Our priority was definitely the contact with customer, the effective communication with the delegates of travel agencies,the systematic collection of data, their transfer and use. In the frame of communication between individual companies,which are the part of such a complicated complex,which is represented by the world air transport, we aimed at effective transfer of information,which was helped by the implementation of new information element by form of automatic application,which substitutes the human factor as the transition between the EFA company system and SITATEX communication network,used for the communication in air transport. Regarding to the fact that at present the air transport is developing very fast,the question of communication between its members the most important priority.
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