Decision tree modelling of e-consumers’ preferences for internet marketing communication tools during browsing

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dc.contributor.author Sabaitytė, Jolanta
dc.contributor.author Davidavičienė, Vida
dc.contributor.author Straková, Jarmila
dc.contributor.author Raudeliūnienė, Jurgita
dc.contributor.other Ekonomická fakulta cs
dc.date.accessioned 2019-03-15
dc.date.available 2019-03-15
dc.date.issued 2019-03-15
dc.identifier.issn 1212-3609
dc.identifier.uri https://dspace.tul.cz/handle/15240/151431
dc.description.abstract The successful development of internet marketing is based on scientifically proven decisions designed for the comprehensive analysis and evaluation of internet marketing communication tool selection. Different layers of internet marketing phenomena, such as communication tool profiles and characteristics of customers and strategies for different stages of purchase models, are widely analysed. However, it has been noted that modern management theories lack scientific research on the comprehensive analysis and evaluation of internet marketing communication tools, including the relevant characteristics of electronic consumers profiles based on their generational aspects and their life cycle stages. It is therefore necessary to analyse the stages of an electronic consumer’s journey and define the most relevant communication tools and application uses during every stage by aiming to improve customer satisfaction and marketing performance. The goal of this research is to determine the most significant internet marketing communication elements in the purchase phase of the electronic consumer journey cycle using the mathematical decision tree approach for different types of customers, using the generation theory as a segmentation tool. The literature analysis on electronic consumer’s behaviour, generation theory application possibilities in marketing and internet marketing communication tools was carried out. The research methodology includes eye-tracking and descriptive and comparative statistical analysis methods (decision tree models), which create the preconditions for the evaluation of electronic consumers’ explicit and tacit reactions to the use of internet marketing communication tools during the purchase phase of an electronic consumer´s journey. It was established that comparable statistically significant different preferences for internet marketing communication tools, at the purchase phase during a browsing task, exist for baby boomers, X, Y and Z generations. en
dc.format text
dc.format.extent 16 stran cs
dc.language.iso en
dc.publisher Technická Univerzita v Liberci cs
dc.publisher Technical university of Liberec, Czech Republic en
dc.relation.ispartof Ekonomie a Management cs
dc.relation.ispartof Economics and Management en
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dc.rights CC BY-NC
dc.subject internet marketing en
dc.subject communication en
dc.subject customer behaviour en
dc.subject internet marketing communication tool en
dc.subject e-commerce en
dc.subject.classification M15
dc.subject.classification M31
dc.title Decision tree modelling of e-consumers’ preferences for internet marketing communication tools during browsing en
dc.type Article en
dc.publisher.abbreviation TUL
dc.relation.isrefereed true
dc.identifier.doi 10.15240/tul/001/2019-1-014
dc.identifier.eissn 2336-5604
local.relation.volume 22
local.relation.issue 1
local.relation.abbreviation E+M cs
local.relation.abbreviation E&M en
local.faculty Faculty of Economics
local.citation.spage 206
local.citation.epage 221
local.access open
local.fulltext yes
local.filename EM_1_2019_14
dc.identifier.orcid 0000-0003-1009-4111 Sabaitytė, Jolanta
dc.identifier.orcid 0000-0002-0931-0967 Davidavičienė, Vida
dc.identifier.orcid 0000-0002-3048-3467 Straková, Jarmila
dc.identifier.orcid 0000-0003-4003-0856 Raudeliūnienė, Jurgita


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