Browsing by Subject "L12"

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Browsing by Subject "L12"

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  • Koval, Oksana; Nabareseh, Stephen; Chromjaková, Felicita (Technická Univerzita v LiberciTechnical university of Liberec, Czech RepublicTUL, )
    To achieve high competitiveness, the companies need to satisfy varying customer needs. The changing nature of customer preferences leads to the increased complexity of the processes in service companies. In order to deliver ...