Browsing by Author "Levinská, Anna"
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- ItemStandardy kvality sociálních služebLevinská, Anna
- ItemStandardy kvality sociálních služeb(Technická Univerzita v Liberci, 2012) Levinská, Anna; Sluková, KvětušeThe bachelor thesis dealt with social care quality standards and its application and con-tribution for civil counseling services (Citizens Advice Bureau) as the members of the Association Citizens Advice in Czech Republic. It was based on current valid legislation and technical bibliography. The aim was to characterize individual social care quality standards and professional social counseling provided by civil counselling services. The thesis consists of two key parts. The theoretical part described basic terminology from the field of social care quality standards, Act no. 108/2006 coll. of social services and civil counselling services by means of processing and presentation of professional sources. The practical part determined the attitude of social workers - consultants in civil counseling services on benefits legislatively embodied social care quality standards. The results in the practical part demonstrated positive contribution enumerating strict social care quality standards on expertise and quality of professional social civil couselling. Based on these findings, specific measures were proposed, such as field of legislative adjustment of social care quality standards, its application on specific social services, transparent control and secured financing of social services.The greatest contribution of this thesis could bet he findings, that quality of social servi-ces is clearly evaluated.