Business process rerformance management – a modern approach to corporate rerformance management

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Show simple item record Sujová, Andrea
dc.contributor.other Ekonomická fakulta cs 2014-05-22 2014-05-22 2013-08
dc.identifier.isbn 978-80-7372-953-0
dc.description.abstract Since the end of the last century the pressure of globalization and internationalization on worldwide market has been rapidly increasing. Together with this trend innovation pressure has become stronger. Business competitiveness is conditioned by the innovation ability not only of products but also of processes. Enterprises therefore have started to move attention from product quality to effectiveness of internal business processes. Increased emphasis is laid on the performance management of internal processes. Shareholders and managers are more oriented on the long term development and prosperity instead of orientation on short term revenues achievement. When talking about managerial decisions we can even often hear terms such as strategic system of corporate performance management and process approach to management. These modern concepts for corporate performance measurement and management include not only financial dimension but also non financial indicators such as customers, internal processes, learning and growth and customer satisfaction. The object of interest in this paper is a modern management approach based on corporate performance measurement through internal business processes performance measurement. The paper deals with fundamentals of process management and process performance. It is focused on modern concepts, methods and tools for business process performance management. The attention in the paper is paid also to research results focused on using modern methods of business process management in Slovak industrial enterprises from selected branches. The aim of the research was testing the hypothesis: enterprises using process performance management and its methods have been reaching more positive values of indicator ROE representing a basic indicator of corporate performance. Our findings regarding influence of using process performance management methods on corporate performance are presented in the paper. en
dc.format text
dc.format.extent 542-550 cs
dc.language.iso en
dc.publisher Technická Univerzita v Liberci cs
dc.publisher Technical university of Liberec, Czech Republic en
dc.relation.ispartofseries Liberec economic forum 2013: proceedings of the 11th international conference: 16th - 17th September 2013, Sychrov, Czech republic, EU /[editor Aleš Kocourek];1
dc.subject corporate performance management en
dc.subject process approach en
dc.subject business process en
dc.subject business process performance management en
dc.subject.classification M19
dc.subject.classification L25
dc.subject.classification D22
dc.title Business process rerformance management – a modern approach to corporate rerformance management cs
dc.type Article en
dc.publisher.abbreviation TUL
local.faculty Faculty of Economics
local.access open
local.fulltext yes

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