Voříšek, Jiří; Pour, Jan; Buchalcevová, Alena
(Technická Univerzita v LiberciTechnical university of Liberec, Czech RepublicTUL, )
Increasing requirements on the extent and quality of business informatics management have resulted in a development of various methodologies, models, frameworks and standards (e.g. ITIL, COBIT, ISO 20000, etc.). These ...